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Partner Success - labdesk enhances Microsoft 365 environment to bolster security and guides Luminous Energy with their digital transformation journey

How labdesk helped Luminous Energy improve their cyber security and improve business processes through digital transformation
  • Improved email, cloud + team security

  • Getting more from existing Microsoft investment

  • Improved operations across the business

  • Strategic partnership to support digital transformation

  • Streamlined communication between international teams

Introduction

Luminous Energy is a leading company in the planning and development of large-scale solar farms and energy storage systems. They have a vision to create a sustainable future by harnessing the power of renewable energy. However, they also faced some challenges with their IT infrastructure, such as email security, cloud migration, and digital transformation.

labdesk is a trusted Microsoft partner working with innovative sectors supporting Managed Cloud, Cyber security and Digital Transformation projects. They offer flexible solutions to help businesses leverage technology for operational efficiency, innovation, and growth.

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The Challenge

Luminous Energy operates in a highly competitive and regulated industry, where data security and compliance are paramount. They needed to ensure that their email communication was secure and protected from cyber threats, such as phishing, malware, and spam. They also wanted to improve their email performance and reliability, as well as reduce the costs and complexity of managing their own cloud environments in-house.

Additionally, Luminous Energy looked to leverage the cloud for their business and operational needs. They wanted to migrate their data and applications to a cloud platform that would offer scalability, flexibility, and cost-effectiveness.

However, Luminous Energy lacked the internal expertise and resources to implement these IT solutions. They needed a partner who could understand their business goals and challenges, and provide them with the best possible solutions to support the next stages of their growth.

"Not only are labdesk professional and efficient, but they are also a pleasure to work with. They've totally delivered on our initial scope of work and have gone beyond to help us out on several other aspects where we found ourselves stuck".

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David Bryson, Chief Operating Officer, Luminous Energy


 

The Solution

labdesk was chosen by Luminous Energy as their trusted partner for IT, technology and security. labdesk implemented a cloud-based email security solution that provided advanced protection against cyber threats, as well as enhanced email performance and reliability.

The email security project was a success, and Luminous Energy was impressed by labdesk's professionalism and efficiency.

Luminous decided to extend the partnership and engage labdesk for their wider IT needs. The labdesk team are now working closely with Luminous on their digital transformation strategy and helping the team achieve more with technology.

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The Outcome

The partnership between labdesk and Luminous Energy resulted in several benefits and outcomes. Some of the key outcomes are:

  • Luminous Energy achieved improved email security and performance, reducing the risk of cyber-attacks and enhancing their communication and collaboration.

  • Luminous Energy leveraged the cloud for their business and operational needs, gaining scalability, flexibility, and cost-effectiveness.

  • Luminous Energy transformed their business processes and workflows, increasing their efficiency, productivity, and innovation.

 

“The synergies between labdesk and Luminous Energy are a great example of a successful partnership that delivers mutual benefits and outcomes. The team at labdesk have many years of experience supporting partners across the energy sector, and its great to see companies like Luminous embracing technology to achieve their goals. We are looking forward to supporting the Luminous as they grow their awesome team”

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Mike Douglass, labdesk - Commercial Director