Enhancing Workspace Solutions with Secure IT: How Redbridge Interiors Transformed Their business with Technology
Introduction
When Redbridge Interiors reached out to us, they were looking for a fresh start with their IT systems. As experts in commercial interior design and fit-out services, they needed technology that worked as precisely as they did. Let's take a look at how we refreshed their digital workflow.
About Redbridge Interiors
Redbridge Interiors has made a name for themselves providing quality commercial interior design and fit-out services. They've established a reputation for redefining workspaces, and delivering outstanding solutions with expertise and precision.
Their portfolio covers everything from industrial projects to traditional construction schemes and external works – all requiring technology that keeps pace with their creative and technical demands.
The Challenges
Time for a Technology Refresh
Our conversations with Redbridge revealed several pain points:
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Ongoing frustrations with their existing IT provider affecting daily operations
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Support requests that went unanswered when urgent help was needed
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Security gaps that left their business vulnerable
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Worry about disruption during any system changes
These issues were beginning to impact client deliverables, making a technology upgrade not just desirable but essential.
Our Approach
Designing a Better IT Experience
Just as Redbridge creates thoughtfully designed spaces, we crafted a technology plan that addressed their immediate headaches while setting them up for future success.
We chose Microsoft 365 as the cornerstone for their new digital environment, configuring it specifically for their design and construction workflows. Security wasn't an afterthought – we wove it into the fabric of their system from day one.
The transition plan prioritised continuity, ensuring their team could keep focused on client projects while we handled the technical heavy lifting.
Solutions Implemented
A Complete Digital Makeover
Microsoft 365: The New Foundation
Across their business, we rolled out Microsoft 365 with special attention to:
- Document management tools that complement their design and construction processes
- Team collaboration features that connect project teams seamlessly
- Protected email systems guarding against common industry threats
- Cloud storage solutions with robust backup protection
This integrated platform simplified their daily workflows while strengthening their security position.
Support That Actually Supports
With systems in place, we now provide ongoing care through:
- Quick-response helpdesk services that solve problems when they happen
- Behind-the-scenes monitoring that spots issues before they cause problems
- Regular updates keeping everything running smoothly
- Forward-looking technology advice that aligns with their growth plans
- Security oversight protecting their valuable design and client data
This ongoing partnership means their team can focus on creating outstanding workspaces instead of wrestling with technology problems.
Client Testimonial
‘Superb service to date! labdesk have relocated our IT services from our previous supplier and completely overhauled and upgraded our security/compliance infrastructure. The process throughout has been a breath of fresh air - simple, prompt, discussed in advance, and painless. We look forward to working with you for years to come!’
The Results
The Business Impact
Since partnering with Redbridge Interiors, we've delivered:
- A smooth transition away from their previous IT provider with minimal workflow disruption
- Stronger security safeguards for their business and client information
- Technical support that actually responds when needed
- Happier team members with reliable tools at their fingertips
- Technology infrastructure that enhances rather than hinders their creative work
Summary
Growing Together
Our collaboration with Redbridge Interiors has given them the technology foundation they need to deliver exceptional workspace solutions for their clients.
Looking ahead, we're excited to continue supporting their creative and technical teams as they transform commercial spaces across the region.
Experiencing similar frustrations with your current IT provider?
Let's talk about how we can refresh your technology experience with services tailored to your specific business needs.